Consulting Services for the Independent Retailer

NOW IS THE TIME TO SEEK OPPORTUNITY

By Joe Milevsky, CEO

 

This is not the time to give up.  This is the scariest economic time that most of us have ever been through.  I speak with many business owners every day both in the U.S. and abroad.  Many appear to be frozen.  They do not want to do anything but try to make it to the next day.  Some do not even want to do that.

Many appear to be in denial.  In a recent conversation with the owner of a multi-generational family-owned business the owner told me:

Our company is over 50 years old.  We have gone through tough times before.  We have a good company.  We have always done things well.  We will stay the course and keep on doing the things that have brought us our success.  These are the things my father taught me and the things that I have learned on my own.  It will get better.  It always has.”

It may not.  Our country may bail out big businesses, but they will not bail out the independent business owner.  Times have changed.  Our industry has changed.  There are distribution channels for our products that never existed before.  The things that brought you success in the past will not get you where you want to be in the future. 

Now is the time to build the infrastructure of your business.  During great economic times we are often too busy to look objectively at our own company to seek opportunities for improvement. 

Now is the time to build:

  • Your sales team into top professionals that you will need both now and in the future.

  • Your merchandising processes that will position you to get the greatest return on investment now and especially in the future; These are processes that will position you to be less dependent of floor planning and product dating.  These processes will ensure that you become more dependent on sound merchandising principles leading to improved product flow and increased cash-flow.    

  • Your marketing processes that will drive as many customers as possible away from those alternative distribution channels and into your stores;   As an example, many of the big box merchants are feeling significant pain right now. 

  • Your organizational structure to ensure that your company operates to the upmost efficiency and will be a great place to work for years to come

  • Your financial controls that will enable you to properly set financial goals so you will be able to cut or add expenses intelligently, leading to the achievement of those goals

  • Your operational process to ensure optimal customer satisfaction in a cost efficient environment

The businesses that are able to look at themselves objectively and make appropriate changes to their business model are the companies that will not only survive this scary economic time but will gain dramatic market share.  The businesses that remain in denial, that remain frozen and that will not change, will free up that market share for the proactive businesses that take advantage of the current opportunity.  

 The opportunity is extraordinary right now!  Will you take advantage of it or will you provide the market share improvement for your competition? 

Contact JRM

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1301 Shiloh Rd NW, Suite 1630

Kennesaw, Georgia   30144

Phone: (678) 574-0937 - Email: info@jrmsales-mgmt.com

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