Customer to Client Sales (Sales Training) 

Developed specifically for the retail home furnishings and appliance industries.  It is the most practical selling system in our industry.  It simply works!  Its processes begin before the customer is ever approached, and follows-through to developing long lasting client relationships.  Its concepts are highly effective, easily understood and have a long lasting impact.  The system should be viewed as a template.  The system is customized to fit the needs of our client.

Coaching a Successful Sales Team (Sales Management).

Has been developed to provide a tool for companies to develop the performance of its sales associates, and to provide a vehicle for accountability.  It covers every aspect of how to successfully manage a retail home furnishing and/or appliance sales force.

Designing & Selling Home Interiors

A dynamic and visual workshop that teaches basic design and in-home selling fundamentals in a simple and logical format. This workshop gives sales consultants the confidence to “step out on the ledge” with a customer and get involved in complete projects.

Demo: Designing & Selling Home Interiors

Call our Sales & Marketing Department (678-574-0937) for access to

the link above.  (We will provide you with a user name and password.)

Organizational Development

Brings systems to your company that will improve accountability, communication, delegation, and encourage a positive effective team environment.  Together we will develop your company's organizational chart with meaningful and useable job descriptions and employee evaluation process.  Along with effective meeting structure, conflict resolution, and evaluation techniques, these positive vehicles will assist you with developing the performance improvement of all your employees.

Merchandising

Brings the tools needed to challenge the old 80/20 rule.  These systems will enable you to plan and evaluate item and vendor performance allowing you to be better prepared to attend buying events or if you find yourself working with a manufacturers' representative in your store. Together we will develop a better understanding for the proper use and monitoring of open-to-buys.  We will focus on improving merchandise turnover and gross margins.

Marketing

Developed especially for the Home Furnishings and Appliance retailer. Our Marketing program is designed to educate, and drive incremental traffic, sales, and maximum return for any size budget. We use the identical disciplines and analysis as the most successful retailers in the retail industry to assure you an extra advantage over competition. Together we will build a program customized to your strengths and the challenges in your market. We will recommend the most efficient and effective marketing tools and integrate them into powerful and productive promotional calendars.

Budgeting and Financial Controls

We will begin by producing an annual budget for your company and reformatting your chart of accounts into a format allowing analysis of appropriate operational areas.  Also, monthly,  quarterly and annually review processes to budget and previous time frames will be put into place.  This will  position you to truly work your financial statement and improve the probability that you will achieve your financial objectives.  We will develop Pro-forma format for you that will allow you to determine the cost to benefit ratio of substantial investments.  Systems for checks and balances will also be implemented as needed. 

Family Business and Succession Planning

Families must work pro-actively to ensure the future of their business and of the family members working in it.  It is often an emotional and draining exercise requiring the objectivity of an outside facilitator. 

In this process, families identify the gaps between where they are and where they want to be.  They develop a strategic plan for the business as well as a family strategic plan to define participation in the business by family members.  They build a succession plan for transfer or ownership and management of the company.  We work with the family’s legal and financial advisors to ensure that the estate plan facilitates both the founder’s retirement and the transfer of assets fairly among his or her heirs.

Store Design

We can provide you with everything from the ground up for a new location, to a complete remodel or simply help you to finish the details of putting your floor together.   From your store’s exterior, to producing your slot plan, to selecting color, lighting, flooring, etc., we will assist you in maximizing your visual presentation customized to your needs and your budget. 

Start Up Consulting

JRM brings all of its experience along with our highly developed and proven programs and systems to the table with a step by step process for getting your new business off the ground properly.  JRM will guide you through every step in building your new business.  We can be as simple as you want or as comprehensive as you need.  We will customize our processes to best fill your needs.  Click to see more information about Start Up Consulting

Round Table Groups

Joining a Roundtable Group provides a vehicle that encourages members to work on their businesses not just in them.  Roundtable Groups provide not only an open forum for the exchange of ideas, but also a vehicle that provides accountability to each member of the group that you join.  In effect, the group becomes its own board of directors. 

Click to see more information about Round Table Groups