"The sales management systems we have implemented are working great.
I now know what is happening and, more importantly, what is not happening on my sales floor...
I can assure you that the money I have spent on this has been the best money I have ever spent."
Lee Skinner
Morris Appliance
Are your sales associates working towards their individual goals?
Are they held accountable for them?
Customers purchase from salespeople, not from stores. The proper selection,
training, and motivation of sales associates are the most important
management functions in any selling organization.
Salespeople not properly trained and coached mean your customers do not
receive the best attention and service they need – and they go elsewhere to
buy. Sales management processes include establishment of individual
salesperson goals, store goals, training programs, and coaching sessions –
all designed to make sure that every customer entering your store receives
excellent and consistent service, regardless of which salesperson they meet.
You may noticed a wide range in the
performance of your salespeople. What does this mean exactly and
just how much is it costing your business? This educational video
will help give you another look at just what this means and the real
impact it has on your business.
(Click to see
slide show)
We will train your management team in appropriate sales management skills.
We will focus on how to properly set goals with sales associates, how to
measure performance, accountability issues, recruiting and hiring
techniques, the training of new associates, the training of existing
associates, coaching techniques that partner with the sales associate and
are effective, as well as the management of all related selling system
processes.
We will provide you with customized forms and spreadsheets that will be
used for the purposes of measuring sales person performance, and the
setting of agreements for changes in behavior necessary for sales
performance improvement. Sales training and management manuals are also
provided.
It all starts with a Business Analysis. Please look at our
Business Analysis
section for more information on this extremely valuable process. If you
have any questions, please don't hesitate to
Contact Us.